Q & A
Q & A
Q6: How does your factory do regarding quality control?
A6: We have many years of experience as kitchen products manufacturer in the professional factory; each product has been tested several times, in line with product quality standards, and access to multiple certificates.
Q7: For the first time in business, how can I trust you?
A7: Let's do the business through Alibaba, which, like eBay or Amazon, always protect the benefits of buyers.
Q8: How about your after-sales service?
A8: We promise to compensate damaged goods with direct evidence in all forms.
Q9: What about the lead time for mass production?
A9: It depends on the order quantity and the season you place the order.In general, our Lead time is around15~30days, depends on products
Q1: What is your Trade term?
A1: FOB Ningbo port
Q2: Can you offer OEM?
A2: Yes, OEM are always welcomed. Please email us relevant information.
Q3: Can I get some samples before placing order?
A3: Yes, we will offer 1-2 pcs samples free of charge. Due to different situation, some sample will be charged. If you need further information about our sample policy, please contact us.
Q4: What is your MOQ?
A4: MOQ of most our products is 500 units, different items may be different.
Q5: What are your company payment terms?
A5: T/T in advance.
